The tolls on the West Virginia Turnpike will double on Monday from $2 to $4 per toll booth. If we put it in the mail Saturday, will you have it Monday? I don’t know.” “I would encourage people to sign up before the last minute of the deadline, because I’m not sure how fast the mail is going to run. “We’re going to be in here Saturday trying to get all of those in the mail by Saturday afternoon,” he explained. However, he cautions if you wait until the deadline this time–you may not have your transponder in hand when the rates go up on Monday. Now, according to Barr, they are caught up. The Parkways staff had to add extra hours, create longer shifts, and bring in more help to handle the incredible demand. We’ve doubled our accounts.”Īt the height of the backlog there were 32,000 orders waiting to be processed. “Over 18 years we developed about 50,000 accounts and that’s where we were when we started this program,” said Barr. The deadline was extended with the crush of people seeking an E-Z Pass for the first time. 1 was originally the day sales of those discounted transponders were supposed to end. However, Barr said demand had slacked way off from what it was during the week between Christmas and New Year’s Day. We can move them out of here pretty fast now.”Īs of Monday, there were still about 4,500 transponders needing to be dropped in the mail and more orders coming in. “We’re to the point where we could process up to 5,000 transponders on an eight hour shift. “We’re going to be caught up,” said Barr. According to Parkways Authority General Manager Greg Barr, they are about one shift away from having the entire backlog eliminated. Staff at the West Virginia Parkways Authority offices in Charleston are getting more proficient at the processing of those E-Z Pass applications, our media partner WV MetroNews reports.
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